FAQ

Becoming a member is simple and yet, we understand you might have a few questions, so check out the answers to the most frequently asked questions below. 

Learn more about our Meal Plans and Membership options.

How do I get my plan each week?

Every Thursday a new meal plan will arrive directly to your email inbox. All you have to do is click on the link and the meal plan will open up in a new window. From there, you can save it or print it.


On that note, I haven’t received my meal plan. What’s wrong?

When you purchase your membership, you are automatically added to our meal plan delivery list. However, sometimes your email service provider might send it to the “spam” or “junk” folders.

We suggest you search for your first email in your inbox/spam/junk folders. It will come from subscriptions@momables.com. Your next meal plan will be delivered the following Thursday.

If for some reason the email falls into the internet black hole, please let us know and we will assist you by emailing help@momables.com.


Are the meal plan recipes repeated often?

No, we don’t repeat the same meals week after week. We have many favorites that many of our subscribers ask to be reinstated in the weekly menus; so every few months you might see one. In our renewable plans, we only repeat a recipe when we need to combine ingredients to save you money at the grocery. Our goal is to offer you a variety of recipes so meal making is exciting.


How many servings are in each recipe?

All weekly meal plans include 5 recipes. Our dinner meal plans typically serve 4-6 (it will always show the serving size) and lunches serve 2 unless otherwise noted.


How Do I pay for My MOMables Meal Plan Subscription?

First, select the meal plan you’d like to purchase and continue through the check-out process. We offer one-time and renewable memberships. One-time memberships are only billed once. On renewable memberships, MOMables will charge your PayPal, credit or debit card automatically unless you cancel BEFORE your upcoming renewal date. For more information, check out our Meal Plan Policies Page.


How do I cancel my membership renewal?

You may email us at any time to cancel your membership help@momables.com and one of our customer service team members will be happy to assist you with your cancellation.

We only offer refunds for the first 30 days on renewable memberships. On one-time, non-renewable memberships, we offer a 7-day money back. There will be no refunds for late cancellations.


Do You offer different meals to Accommodate Food allergies?

We offer a selection of meal plans and try to accommodate a variety of dietary needs. Please refer to the Meal Plans Page to compare plans and individual meal plan pages for additional details.

Depending on the plan you choose, our recipes are easy to modify with ingredient substitutions. Of course, we leave the ingredient brand selection to you, so you can further control your meals. For your convenience, we offer a helpful comparison chart in every meal plan page.


We have a Gluten and Dairy Allergy. I can't decide between the Classic Plan and Grain Free.

The Classic Plan is for those who purchase gluten-free items like bread, pasta, wraps, etc. The Grain-Free Plan is for people who avoid all grains. Although, some items can be made into sandwiches with a gluten-free alternative.

The Classic Plan does contain dairy, but it can often be omitted or substituted with an alternative. When the dairy can't be omitted, you'll have to pick another recipe - good thing you'll have lots to choose from! In the Grain-Free Plan, you'll rarely find dairy.

If you can’t decide which plan will fit your needs best, our suggestion is to start with what you struggle with most and what it’s easiest for you to accommodate. Most people find the Classic Plan the easiest to accommodate when they purchase gluten-free items. Of course, you can always try one plan and do a one-time switch to the other plan if it doesn’t fit your needs.


Do you offer Vegetarian or Vegan Plans?

They are coming very soon! Make sure you are subscribed to our email list to be the first to know!


My kid won't eat one of the meals or one of the ingredients. What should I Do?

Most recipes are very versatile and you can swap out one ingredient for another or simply omit. If your child doesn't eat ham, for example, you can substitute for turkey or chicken. If your family doesn't cook with ground beef, you can purchase ground turkey, for example. Alternatively, you can select another meal from a different week or one of your family's favorite meals. Our menus are only suggestions to help you get creative with your meals.


How do you handle holiday weeks?

Our meal plans are year round. That means, every week you are an active member you’ll receive your meal plan delivered by email. Our family eats 3 meals 365 days of the year, we imagine yours does too.

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